Frequently Asked Questions

Porchplus is a transformative property management software that empowers you as a landlord or property owner to efficiently manage your properties. We provide a centralised platform for you to access unique property data and also streamline your financial records, manage maintenance tasks, and enhance tenant engagement. If you are seeking to travel more, worry less, spend more time with family, and skyrocket your net worth through real estate investment, Porchplus is the perfect solution for you. Embrace stability and reach new financial heights with ease.

Porchplus simplifies property management by offering a user-friendly interface for you to log in to your account, access your property information, track rental payments, schedule maintenance tasks, and communicate with your tenants—all in one centralized platform.

Porchplus offers numerous benefits that streamline property management. You'll save time by eliminating the need for picture-taking or manual data entry when listing your units. The platform's API integrations extend your reach to a wider audience. Gain a bird's-eye view of your property's financial performance for informed investment decisions. Transparency is also improved with historical data footprints for Property Managers and Facility Managers. Rent collection is made easy with multiple payment options, and pre-qualification questions ensure the right tenants are attracted. Simplify maintenance requests and communication with tenants and facility managers. Experience efficient and transparent property management with Porchplus.

Yes, Porchplus is designed to cater to various types of properties, including residential, commercial, and multi-unit properties. It is flexible and scalable, accommodating the needs of property owners regardless of the property's size or type. However, to onboard on Porchplus, properties must meet our standard requirement checklist. These requirements include good road access to the property, prepaid electricity metering per unit, at least 1 car parking space per unit, being free of fraud or any title issues, having a borehole and pumping machine, a minimum of 8 hours per day access to electricity, a well-documented and standard tenancy agreement, and an exit notice period. By adhering to these standards, we ensure that properties listed on Porchplus meet our quality criteria and provide a reliable and seamless experience for property owners and tenants alike.

At Porchplus, we take data security seriously. We implement robust data encryption and adhere to industry best practices to safeguard your information. Your data is stored securely, and access is granted only to authorized users.

Absolutely! Porchplus is optimized for mobile devices, ensuring you can manage your properties on the go conveniently. Simply access the platform from your smartphone or tablet's web browser.

Absolutely! Porchplus offers comprehensive financial tracking tools, enabling you to record rental income, track expenses, and generate reports for financial analysis and tax purposes.

To get started with Porchplus, simply visit our website and sign up for an account. Once registered, you'll receive an email inviting you to book a demo session with one of our sales representatives. After the demo, your account will be promptly activated, allowing you to start adding your properties and experience the benefits of efficient property management immediately. Don't wait any longer – join Porchplus today and streamline your property management process.

Yes, we offer a 3-month free trial period for every new user so that you can explore the features and benefits of Porchplus before committing to a subscription. Click on the Book a Demo now to get started for free.

Yes, we have a dedicated customer support team ready to assist you with any questions or issues you may encounter. You can reach out to our support team through the platform or via the contact information provided on our website.